Refractive Dialer is an exciting new technology specifically developed to improve the ability to stay in touch with your current customers, prospective new customers, boost sales, and transform your business.
Our Software as a Service (SaaS) is not just a new way to dial, rather it is completely new business solution that provides your agents the tools they require to better serve the needs of your clients.
Technology designed with you in mind. It is very user friendly. It is not necessary for your staff to have special training or advanced college degrees to operate and custom tailor it to suit the needs of your business.
Currently there are two service offerings by Refractive Dialer: a standalone hosted solution, and DialForce our Salesforce.com integrated solution. With the implementation of either version, your business will quickly see a greater return on investment than you would realize from any other technology, for a much lower cost.
Refractive Dialer Standalone
Refractive Dialer is the first and only multi-line dialing system with zero delay, putting you in contact with your prospective clients more effectively than any other technology currently offered. In a test comparison with a current industry standard predictive dialer, Refractive Dialer put marketing agents just like yours in contact with more clients in one hour than the predictive dialer could actually dial! Refractive Dialer not only connects you to your customers better, it enables you to serve them better as well.
- Only Dialer with NO Delay & NO Dead Air
- Extremely User Friendly
- Increase agent talk time up to 90% of their hour
- Highly flexible system that can be custom tailored to suit your needs
- Web based application that can be used with any computer with a broadband internet connection
- Compatible with landline phone, cell phone, or VOIP account
- ROI up to 50:1 or more
- DNC Compatible
- No software to install
DialForce for Salesforce.com
DialForce for Salesforce.com allows organizations to transform how they contact and service their clientele. Fully integrated into Salesforce.com, DialForce is completely customizable from customer contact, call dispositions, Informavores scripting, business rules for workflow automation, and much more. DialForce is highly adaptable to best suit the needs of your company. DialForce is a complete outbound dialing and service solution.
- Only Dialer with NO Delay & NO Dead Air
- Extremely User Friendly
- Fully Integrated and Native with Salesforce.com front end
- Highly flexible and customizable to suit the needs of your business
- Web based application can be used with any computer with broadband internet connection
- ROI up to 50:1
- DNC Compatible
- Customizable Reporting
- Automated processes to increase efficiency
- Works with/without CTI adapter to function seamlessly with any technology
- Intuitive Voice Mail recording system
- Streaming music for agents to listen to in-between calls
